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Salesforce AP-212 Exam Syllabus Topics:

Salesforce Loyalty Management Accredited Professional Sample Questions:

Question 1

A Loyalty Manager would like to monitor members' tier history in the dashboards from Analytics Studio App.
Which two fields need to be enabled in field history tracking in the Loyalty Member Tier object for this to be achieved?

A. Reason for Change
B. Loyalty Tier
C. Loyalty Tier Group
D. Change Reason Type

Question 2

A Consultant was tasked with setting up the connection between Salesforce Loyalty Management and Marketing Cloud. The Consultant created a new user account in Marketing Cloud Which two items on the Marketing Cloud user account should the Consultant configure to enable the user account to successfully connect with Salesforce Loyalty Management?

A. Assign the permission set to the user account
B. Grant access to the correct business unit
C. API access
D. User account must exist within the Loyalty Management org

Question 3

What two ways could an Administrator configure a Promotion to target a specific audience?

A. Create a campaign for a promotion. Create member segments in a third-party tool.
Associate the members to campaigns via Campaign Members.
B. This functionality does not exist in Salesforce Loyalty Management.
C. Create a segment in the Salesforce Customer Data Platform and associate the segment to the promotion
D. Link a promotion to a campaign and associate a segment to the campaign

Question 4

Northern Trail Outfitters, wants to implement its new Loyalty Program. The Chief Marketing Officer wants to offer the following benefits to customers:
* Award points to the customer that can be redeemed for products in the store
* Gamify customers that spend the most to receive exclusive benefits.
What three elements should the Administrator configure?

A. Set up promotions
B. Set up a tier system based on a cumulative spending value
C. Set up vouchers for specific products
D. Set up one qualifying currency and a non-qualifying currency
E. Set up one qualifying currency

Question 5

What are the three steps required to complete integration between Loyalty and B2C Commerce Cloud when using the reference cartridge?

A. Configure Loyalty Program preferences for B2C Commerce Site
B. Add Loyalty Management for Commerce Cartridge
C. Install Loyalty Management for B2C Commerce Package
D. Configure connected app named B2C Loyalty Connector
E. Configure connected app named B2C Commerce Loyalty Connector

Solutions: