IBM ICS Social Software Sales Mastery Test v2 : M2040-642

M2040-642 real exams

Exam Code: M2040-642

Exam Name: ICS Social Software Sales Mastery Test v2

Updated: Sep 03, 2025

Q & A: 47 Questions and Answers

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IBM ICS Social Software Sales Mastery Test v2 Sample Questions:

1. Which product line represents the front-end and people-focused area of IBM's Social Business platform?

A) IBM Collaboration Solutions
B) IBM WebSphere
C) IBM eCommerce
D) IBM Cognos


2. What is another characteristic of a Social Business other than being engaging and nimble?

A) Technically strong
B) Informal
C) Transparent
D) Has a strong presence in the Internet


3. What is one of the goals when first meeting with customers?

A) Deliver high-pressure sales tactics to close the deal
B) Determine how much budget they have
C) Ask them which products they are going to buy today
D) Provoke your customer to thought and action as to how Social Business is changing how we work.


4. What plug-in integrates with Lotus Notes and gives the user the ability to update their status within their inbox?

A) Media-Share plug-in
B) Status Updates plug-in
C) Social Media plug-in
D) Notes Integrator plug-in


5. Which feature of IBM Sametime is an example of a more nimble responsiveness in IBM Lotus Notes?

A) Broad support of industry leading vendors
B) The ability to see the sender of an e-mail is online right from your inbox and chat right away
C) Standards-based APIs
D) Rich-text support in chat


Solutions:

Question # 1
Answer: B
Question # 2
Answer: C
Question # 3
Answer: D
Question # 4
Answer: B
Question # 5
Answer: B

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