HP Selling HP Personal Systems Services 2018 : HP2-H65

HP2-H65 real exams

Exam Code: HP2-H65

Exam Name: Selling HP Personal Systems Services 2018

Updated: Jul 27, 2026

Q & A: 36 Questions and Answers

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HP HP2-H65 Exam Syllabus Topics:

SectionObjectives
Upsell and Cross-Sell Opportunities- Maximizing customer value through additional offerings
- Identifying complementary services
Service Support and Deployment- Support service options
- Deployment and lifecycle services fundamentals
Understanding HP Personal Systems Services- Key features and benefits of services offerings
- HP Services portfolio overview
Sales Process and Customer Engagement- Identifying customer needs and requirements
- Discovery and consultative selling techniques
Positioning Services Solutions- Articulating value propositions
- Handling objections and demonstrating ROI

HP Selling HP Personal Systems Services 2018 Sample Questions:

1. Which statement is true about the current market trends?

A) Professional and personal lives are becoming more separate.
B) Onsite workplaces are becoming obsolete.
C) IT wants greater flexibility to purchase the latest technologies.
D) The workforce has increasing expectations for productivity.


2. Your customer Just hired 2.000 employees and needs 2.000 notebooks. Unfortunately, their IT staff is busy with several IT infrastructure projects. Which services would you offer this customer to deploy and ensure devices are ready on their employees' first day?

A) Priority Services and Configuration Services
B) Data Migration Services
C) Configuration and Installation Services
D) Next Business Day Onsite


3. Which types of HP Services contracts are available to your customers? (Select two.)

A) Transactional
B) Custom
C) Adjustable
D) Standard
E) Durational


4. When an HP Partner First Services reseller engages the help of a Services Contract Specialist Distributor to determine special pricing, who leads the sale with the customer?

A) HP Partner First Services reseller
B) HP Partner Account Manager
C) Contractual Services area manager
D) Services Contract Specialist Distributor


Solutions:

Question # 1
Answer: B
Question # 2
Answer: A
Question # 3
Answer: A,E
Question # 4
Answer: A

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