Cisco Implementing Cisco Collaboration Applications : 300-810

300-810 real exams

Exam Code: 300-810

Exam Name: Implementing Cisco Collaboration Applications

Updated: Aug 26, 2026

Q & A: 314 Questions and Answers

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Implementing Cisco Collaboration Applications (300-810) Exam Intro

The 300-810 exam is associated with the CCNP Collaboration and Cisco Certified Specialist - Collaboration Applications Implementation certifications.

This exam tests your knowledge of collaboration applications, including:

  • Single sign-on
  • Cisco Unified IM and Presence
  • Application clients
  • Cisco Unity Connection and Cisco Unity Express

While prepaing for exam aspirants will learn to implement and troubleshoot voice mail and Interactive Voice Response (IVR) solutions using Cisco Unity Connections and Cisco Unity Express

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Implementing Cisco Collaboration Applications (300-810) Exam format

  • Language: English, Japanese
  • Length of Examination: 90 minutes
  • Format: Multiple choices, multiple answers
  • Number of questions: 65-75
  • Passing score: 70%

Conclusion

It is worth taking the Cisco 300-810 CLICA test because it will help you pursue the CCNP Collaboration certification. It will also register you as a Cisco Certified Specialist in Collaboration Application Implementation. Both certificates are highly relevant for collaboration engineers and admins. If you're intent on landing a job in the field of Project Management, Information Technology (IT), Networking, or Engineering, these certifications will increase your chances.

Cisco 300-810 Exam Topics:

SectionWeightObjectives
Cisco Unity Connection and Cisco Unity Express30%- Configure these in Cisco Unity Connection
  • Call handlers
  • Voicemail transfers and greetings
  • Routing rules
  • Distribution lists
  • LDAP integration

- Troubleshoot these in Cisco Unity Connection

  • Call handlers
  • Voicemail transfers and greetings
  • Auto-Attendant
  • Routing rules
  • MWI

- Implement toll fraud prevention
- Troubleshoot Cisco Unity Connection integration options with Cisco Unified Communications Manager
- Describe digital networking in multicluster deployments in Cisco Unity Connection
- Configure Cisco Unity Express integration to Cisco Unified Communications Manager Express

  • Basic call handler scripting (Auto-Attendant)
  • Voicemail management
  • MWI
  • User management

- Troubleshoot Cisco Unity Express integration to Cisco Unified CME

  • Basic call handler scripting (Auto-Attendant)
  • Voicemail management
  • MWI
  • User management
Cisco Unified IM and Presence30%- Configure Cisco Unified Instant Message and Presence on premises
  • High availability
  • Calendar integration
  • Apple Push Notification Service
  • Persistent chat
  • Federation configuration (XMPP and SIP)
  • Centralized Cisco Unified IM&P

- Troubleshoot Cisco Unified IM&P on premises

  • XMPP
  • High availability
  • Calendar integration
  • Apple Push Notification Service
  • Persistent chat
  • Federation configuration (XMPP and SIP)
Application Clients25%- Configure DNS for service discovery
- Troubleshoot service discovery
- Configure Jabber client installation switches
- Troubleshoot Cisco Jabber Instant Messaging and Presence
- Troubleshoot Cisco Jabber phone control
- Troubleshoot Cisco Jabber voicemail integration
- Troubleshoot certificate validation for Jabber clients
- Describe the Cisco Unified Attendant Console Advanced integration
Single Sign-On (SSO) for Collaboration Applications15%- Describe these types of SSO as they relate to Collaboration
  • Smart card
  • Integrated Windows AD
  • Kerberos

- Describe the SAML SSO login process flow in the context of Cisco Collaboration solutions
- Describe these components of SAML 2.0 and later

  • Assertion
  • Protocol
  • Binding
  • Profiles

Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/clica-300-810.html

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