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Salesforce Slack-Dev-201 Exam Syllabus Topics:

Salesforce Certified Slack Developer Sample Questions:

1. Your company's customer support team uses Slack for internal communications. They receive frequent updates on customer issues via email, which they then discuss in Slack.
What is the most effective way to automate this process?

A) Manually forward emails to a designated Slack channel
B) Develop a Slack bot that forwards emails to a specific channel
C) Set up an RSS feed to notify the channel of new emails
D) Use Slack's email integration to create a channel for each customer

2. When would it be most beneficial to implement the Discovery API in a Slack environment?

A) For customizing notification settings and preferences for users within a Slack workspace
B) To develop a feature that automatically responds to users' messages within Slack channels based on keywords
C) For creating an analytics dashboard that tracks employee productivity based on message activity within Slack
D) When there is a requirement to monitor and prevent potential data leaks by analyzing file uploads and message content in the workspace

3. A company is developing a Slack app to streamline its expense approval process. The app needs to allow employees to submit expense reports and managers to approve or reject these submissions.
What workflow should be implemented in the app?

A) Set up a shared spreadsheet linked in a Slack channel for employees to enter their expenses and managers to mark approvals
B) Create a modal form for submitting expense reports, and use an approval workflow where notifications are sent to managers for action
C) Implement a bot that employees can message their expense reports to, which then forwards these reports to managers for approval
D) Use a public channel where employees post expense reports and managers respond with reactions for approval or rejection

4. Your Slack app needs to respond to messages containing specific keywords in real-time within any channel.
Which Events API subscription should you use?

A) app_mention
B) message.channels
C) message.im
D) team_join

5. In which situation is it most appropriate to use the SCIM API for managing your Slack workspace?

A) When integrating Slack with an external identity management system to automate user provisioning and deprovisioning
B) For real-time monitoring of messages and activities within Slack channels
C) For analyzing and exporting detailed analytics data about Slack workspace usage
D) To develop custom interactive features, such as polls and surveys, within Slack channels

Solutions: