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Huawei HCSP-Presales-Service(AICC) V1.0 Sample Questions:

1. When sizing the database server for AICC, which type of database workload is most typical?

A) The database is only used for storing configuration.
B) A mix of transactional (e.g., recording CDRs) and analytical (e.g., generating reports) queries.
C) Purely analytical workloads.
D) Purely transactional workloads.

2. What is the main technical advantage of using "OPUS" as an audio codec for VoIP in AICC?

A) It is the oldest codec and has the widest compatibility.
B) It is only used for video calls.
C) It uses the most bandwidth, guaranteeing the best quality.
D) It is a versatile codec that provides high quality at low bitrates and is well-suited for variable network conditions.

3. Which factor has the greatest impact on the accuracy of a speech recognition (ASR) engine in the IVR?

A) The brand of the media server.
B) The time of day.
C) The volume of the caller's voice.
D) The quality and clarity of the audio signal and the use of a well-tuned language model.

4. For a customer who requires detailed compliance reporting for PCI DSS, which AICC feature is essential to demonstrate that cardholder data is not present in call recordings?

A) Secure logging of all access to the recording system.
B) Automatic deletion of recordings after 24 hours.
C) Segmentation of the network where recordings are stored.
D) Digital watermarking of audio files.

5. Which AICC component would be responsible for enforcing a business rule that limits the number of password reset requests a single customer can initiate via IVR within a 24-hour period?

A) The network firewall.
B) The agent supervisor through the UAP.
C) The CMS reporting system.
D) The IVR application logic itself, using a counter variable.

Solutions: