Certified Application Developer - ServiceNow Training and Certification
Preparation Guide for ServiceNow CAD Certification Exam
Introduction
The ServiceNow Certified Application Developer Exam certifies the candidate having the skills and essential knowledge to develop applications and solve business problems.
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Exam Preparation
Questions in the exam are based on official training material provided by ServiceNow over different official platforms. Also the information in these pieces of training is the source for the exam. Hence, Candidates should complete the following training courses before appearing for the certification exam.
On successful completion of training, candidates will receive voucher codes, using which they can register for the examination.
Apart from this, ServiceNow recommends candidates to go through the following pieces of training and courses for better understanding of platform and development fundamentals
- ServiceNow Platform Implementation (ILT)
- Service Portal Advanced
- Integration Hub Fundamentals
- Mobile Development Fundamentals
- ServiceNow Fundamentals (ILT)
- Performance Analytics Essentials
- Service Portal Fundamentals
- Certified System Administrator
- ServiceNow Implementation Methodology (SIM) Fundamentals (eLearning)
Candidates can get the details for these trainings on Now Learning portal
The certification exam also verifies the ability of the candidate to practical experience and expertise of the candidate, hence candidates with following work experience or knowledge will always have an upper hand during the examination
- At least six months of hands-on experience developing applications on the ServiceNow platform
- General familiarity with industry terminology, acronyms, and initial-ism
- Connect or be a member of various ServiceNow developer groups that allow developer access to ServiceNow
- Certified ServiceNow System Administrator
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Printing of PDFs allowed
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Target Audience
The ServiceNow CAD Certification Exam is targeted to ServiceNow customers, Partners, sales engineers, and others interested in creating applications over the ServiceNow platform. This exam certifies the candidates are skilled enough for creating and modifying the application on the ServiceNow platform.
Reference: https://www.servicenow.com/services/training-and-certification/certified-application-developer.html
ServiceNow CAD Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Application Automation | 20% | - Create and manage application properties - Build workflows and Flow Designer processes - Implement events, scheduled jobs and script includes - Configure email notifications and actions |
| Topic 2: Application User Interface | 20% | - Implement UI Policies, UI Actions and Record Producers - Design, customize and configure forms and fields - Write, test and debug server-side scripts - Write, test and debug client-side scripts |
| Topic 3: Working with External Data & Integrations | 10% | - Import and export data from external sources - Use REST APIs and Scripted REST APIs - Work with IntegrationHub and third-party systems - Configure inbound and outbound integrations |
| Topic 4: Security and Restricting Access | 20% | - Secure application artifacts and data - Implement role-based access control - Configure access controls and permissions - Use scope for security separation |
| Topic 5: Application Management & Deployment | 10% | - Use source control and deployment tools - Manage application lifecycle and updates - Use delegated development and Git integration - Package and publish applications |
| Topic 6: Designing and Creating an Application | 20% | - Create application modules and navigation - Use and manage application scope - Design and implement data models and relationships - Determine application suitability for ServiceNow platform |






