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Salesforce Certified Agentforce Specialist Sample Questions:

1. Universal Containers (UC) recently rolled out Einstein Generative AI capabilities and has created a custom prompt to summarize case records. Users have reported that the case summaries generated are not returning the appropriate information. What is a possible explanation for the poor prompt performance?

A) The prompt template version is incompatible with the chosen LLM.
B) The data being used for grounding is incorrect or incomplete.
C) The Einstein Trust Layer is incorrectly configured.

2. What is the primary advantage of creating an individual retriever instead of the default retriever?

A) Individual retrievers automatically generate new search indexes and dynamically update vectors.
B) Individual retrievers can aggregate multiple data spaces and data model objects (DMOs) into a unified retriever output.
C) Individual retrievers allow the configuration of filters, specified fields, and how many results are returned.

3. An Agentforce is creating a custom action in Agent. Which option is available for the Agentforce Specialist to choose for the custom copilot action?

A) Apex trigger
B) SOQL
C) Flows

4. How should an organization use the Einstein Trust layer to audit, track, and view masked data?

A) Access the audit trail in Setup and export all user-generated prompts.
B) In Setup, use Prompt Builder to send a prompt to the LLM requesting for the masked data.
C) Utilize the audit trail that captures and stores all LLM submitted prompts in Data Cloud.

5. Coral Cloud Resorts needs consistent pass/fail logic for agent testing. Which Testing Center capability provides that?

A) Run a script on event logs to identify the failed utterances.
B) Use structured batch testing with validation per test utterance,
C) Use customer rating as a proxy for correctness.

Solutions: