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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You administer Microsoft Lync Server 2013 clients and servers in your customer's
network. All client computers run Windows 8 Enterprise and Microsoft Lync 2013.
The computers are members of an Active Directory Domain Services (AD DS)
domain named contoso.com. A user installs the Lync Windows Store App on his
computer. He reports that he is unable to sign in to the Lync Windows Store App.
The same user can successfully sign in by using Lync 2013. You need to diagnose
the reason for the failure. What should you do?

A) Flush the DNS cache on the client computer.
B) Run nslookup against an external DNS server.
C) Open a Telnet session to the Lync server.
D) Run nslookup against the internal DNS server.

2. You support a customer whose network environment includes Microsoft Lync Server 2013. A firewall filters all inbound traffic from the Internet. All outbound IP traffic is permitted. Users report voice quality problems when they attempt to communicate with external participants. You need to ensure that Lync users are able to communicate with external participants. Which two ports should you open on the firewall? (Each correct answer presents part of the solution. Choose two.)

A) TCP port 4443
B) TCP port 443
C) TCP port 8057
D) TCP port 5061
E) UDP port 3478

3. You support Microsoft Lync Server 2013 servers in your customer's company network. Lync is configured as a federated partner with several business partners. The partners use Lync deployed with hosting providers. Your Lync servers are configured as an open federation. Lync users inform you that they are unable to communicate with a partner domain named fabrikam.com. You contact the partner and discover that they have recently changed their proxy server name. You need to restore communication with the federated partner. Which two cmdlets should you run? (Each correct answer presents part of the solution. Choose two.)

A) New-CsHostingProvider -Identity Fabrikam.com -ProxyFqdn "server1.fabrikam.com" -Enabled $True
B) Get-CsProxyConfiguration -Filter "service:*" | Remove-CsProxyConfiguration
C) Remove-CsHostingProvider -Identity "Fabrikam.com"
D) Set-CsHostingProvider -Identity "Fabrikam.com" -VerificationLevel "AlwaysUnverifiable"

4. You support a customer whose network environment includes Microsoft Lync Server 2010 Group Chat. You plan to deploy Microsoft
Lync Server 2013 Persistent Chat. You need to ensure that users who access Group Chat will have access to their chat history in Persistent Chat. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

A) Back up the mgc from the Group Chat server and restore it to the Persistent Chat server.
B) Run the Set-CsPersistentChatActiveServer cmdlet.
C) Ensure that legacy clients can connect to the new Persistent Chat pool. Shut down the Persistent Chat Services, and then run the Import-CsPersistentChatData cmdlet.
D) Deploy Lync Server 2013, and then deploy a Persistent Chat pool. Shut down the Lync Server 2010 Group Chat Services, and then run the Export- CsPersistentChatData cmdle:.

5. DRAG DROP You support a Microsoft Lync 2013 environment in your customer's network. A single front-end Microsoft Lync Server 2013 server is configured to support a session initiation protocol (SIP) domain named proseware.net. All computers in the network are members of an Active Directory Domain Services (AD DS) domain named proseware.local. You configure Lync to support users from a new SIP domain named contoso.net. The users of the contoso.net SIP domain report that their Lync client is able to connect to the Lync server only after manual configuration. Users of the proseware.com SIP domain are able to connect to Lync server automatically, both internally and externally. You need to enable the internal and external automatic discovery features for the users of the new contoso.net SIP domain. Which fully qualified domain name (FQDN) should you add to the subject alternative name (SAN) in each certificate request? (To
answer, drag the appropriate FQDN to the correct certificate request. Each FQDN may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.)

Solutions: