Avaya 3000.2 Dumps : ACSS Small and Medium Enterprise (SME) Communications

3000.2 real exams

Exam Code: 3000.2

Exam Name: ACSS Small and Medium Enterprise (SME) Communications

Updated: Oct 11, 2026

Q & A: 103 Questions and Answers

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Avaya 3000.2 Exam Syllabus Topics:

SectionObjectives
Topic 1: Installation and Configuration- System Deployment
  • 1. Network and telephony integration
  • 2. User, extension, and trunk configuration
  • 3. Initial installation and licensing
Topic 2: Security and Administration- Administrative Management
  • 1. User and system security
  • 2. Best practices for system administration
  • 3. Access control and permissions
Topic 3: Maintenance and Troubleshooting- System Support
  • 1. Log analysis and fault isolation
  • 2. Backup, restore, and software upgrades
  • 3. Monitoring and diagnostics
Topic 4: Applications and Services- Communication Services
  • 1. Unified communications features
  • 2. Voicemail configuration
  • 3. Call routing and hunt groups
Topic 5: SME Communications Solution Architecture- Platform Overview
  • 1. System capacity and deployment considerations
  • 2. IP Office architecture and components
  • 3. SME communications solution design

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

Question #1

Which three methods can be used to verify if an IP phone's .bin files have been upgraded? (Choose three.)

  • A. Determine from the extension form in the Manager application.
  • B. Look at the files names from the phone menu.
  • C. Determine from Extension Status in SSA.
  • D. Determine from H.323 Phone Status in System Monitor.
  • E. Verify that the .bin file is in the Manager folder.
Reveal Solution  Discussion  0

Correct Answer: A,B,C  🗳️

Question #2

A client requests VoiceMail Pro with UMS to be installed. During the installation process the option for UMS does not appear. What is the cause?

  • A. The UMS service is installed automatically.
  • B. The UMS licenses have not been loaded.
  • C. The server platform does not meet the requirements.
  • D. The Windows account does not have permission.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #3

A customer complains of a dropped call at 1:12 PM on December 12th. Avaya has requested the traces from that time frame. Prior to sending, how would you confirm that the trace file you are sending to Avaya contains the correct time frame?

  • A. Open SysMonitor Trace 20091212 130001, and search for 13:12.
  • B. Open SysMonitor Trace 20091212 130001, and search for 1:12 PM.
  • C. Open SysMonitor Trace 20091212 140001, and search for 13:12.
  • D. Open SysMonitor Trace 20091212 140001, and search for 1:12 PM.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #4

Which three are required to get UMS working on a client PC? (Choose three.)

  • A. VoiceMail Pro installed with the UMS option loaded on a server
  • B. a compatible Internet browser
  • C. MAPI Profile installed and configured on the VoiceMail Pro server
  • D. UMS Client application installed on the user's PC
  • E. UMS Web Service is enabled on the User Profile in the configuration
Reveal Solution  Discussion  0

Correct Answer: A,B,C  🗳️

Question #5

The system has had voice quality issues on T1/E1 calls the last few days. Which application can you use to see the history of errors on that line?

  • A. System Monitor
  • B. Customer Call Reporter
  • C. Wireshark
  • D. System Status Application
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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