Salesforce NP-Con-101 Dumps : Salesforce Certified Nonprofit Success Pack Consultant

NP-Con-101 real exams

Exam Code: NP-Con-101

Exam Name: Salesforce Certified Nonprofit Success Pack Consultant

Updated: Aug 25, 2026

Q & A: 269 Questions and Answers

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Salesforce NP-Con-101 Exam Syllabus Topics:

SectionWeightObjectives
Reporting and Analytics5%- NPSP-specific reports and dashboards
  • 1. Household and donor analytics
  • 2. LYBUNT, SYBUNT, and giving reports
Fundraising and Donation Management22%- Donation and payment processing
  • 1. One-time and recurring donations
  • 2. Payment gateway integration
  • 3. Soft credits and matching gifts
- Gift management and acknowledgement
  • 1. Receipting and acknowledgement processes
  • 2. Donation lifecycle tracking
Program and Service Delivery18%- Program Management Module (PMM)
  • 1. Participant tracking and outcomes
  • 2. Programs, engagements, and services
- Case management and client services
  • 1. Nonprofit Cloud Case Management integration
  • 2. Service delivery tracking
Nonprofit Success Pack Overview and Architecture15%- NPSP settings and configuration framework
  • 1. Global settings and customizations
  • 2. Package configuration options
- NPSP core components and data model
  • 1. NPSP object structure and relationships
  • 2. Contact relationships and affiliations
  • 3. Household and account models
Solution Design and Implementation20%- Deployment and change management
  • 1. Governance and maintenance best practices
  • 2. Testing and deployment strategies
- Requirements gathering and solution design
  • 1. Declarative vs custom development
  • 2. Aligning NPSP features with nonprofit needs
Data Management and Quality15%- Duplicate management and data cleaning
  • 1. Data validation and governance
  • 2. Matching rules and deduplication
- Data import and export
  • 1. Bulk data operations
  • 2. NPSP Data Import Tool vs Data Loader

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A case manager wants to assign a group of services to a client.
What should the consultant ensure is configured prior to the case manager using the Case Plan Wizard?

A) A new Case Plan
B) A Program with Goals
C) A Program with Goals and Action Item Templates
D) A Program with Action Item Templates


2. A donor has committed to give a consistent amount every month. The nonprofit wants to update the schedule to reflect one-time adjustments to this amount.
What should the consultant recommend to record the regular donations correctly7

A) Create scheduled Payments.
B) Implement Enhanced Recurring Donations.
C) Clone Opportunities with Payments.
D) Create a process using Process Builder.


3. The Development Director at a nonprofit needs to track grant lifecycles using the NPSP, including assigning actions to staff members, tracking applications, reporting deadlines, and summarizing the total amount awarded with payments towards the total.
How can this be accomplished with NPSP using Account records for the grant making institution?

A) Create Opportunities with Deliverables to represent payments, applications, reporting deadlines, and action assignments to their staff.
B) Create Recurring Donations with Opportunities to represent payments, Deliverables to represent applications and reporting deadlines, and Activities to represent action assignments to their staff.
C) Create Opportunities with Payments to represent payments, Deliverables to represent applications and reporting deadlines, and Activities to represent action assignments to their staff.
D) Create Opportunities with Payments to represent payments, Activities to represent applications, reporting deadlines, and action assignments to their staff.


4. A family foundation wants to use Salesforce to track its funding of dozens of projects using a Campaign for each project. The foundation has a goal of funds to disperse, and it is important that the foundation can track year over year goals for each project. What should a consultant recommend for the foundation to track progress?

A) Create a Campaign hierarchy for project and year.
B) Create a custom object for year and a custom object for project to track.
C) Create a process that populates custom fields for each year and project on Opportunities.
D) Create reports with bucketing and filters.


5. A consultant has installed NPSP and is setting up Relationships using List Settings. The nonprofit wants the reciprocal relationship to be selected automatically based on gender.
On which object should the consultant create the custom "Gender" field?

A) Contact
B) Relationship
C) Account
D) Affiliation


Solutions:

Question # 1
Answer: C
Question # 2
Answer: B
Question # 3
Answer: C
Question # 4
Answer: A
Question # 5
Answer: A

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