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Salesforce NP-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Reporting and Analytics | 5% | - NPSP-specific reports and dashboards
|
| Fundraising and Donation Management | 22% | - Donation and payment processing
|
| Program and Service Delivery | 18% | - Program Management Module (PMM)
|
| Nonprofit Success Pack Overview and Architecture | 15% | - NPSP settings and configuration framework
|
| Solution Design and Implementation | 20% | - Deployment and change management
|
| Data Management and Quality | 15% | - Duplicate management and data cleaning
|
Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:
1. A case manager wants to assign a group of services to a client.
What should the consultant ensure is configured prior to the case manager using the Case Plan Wizard?
A) A new Case Plan
B) A Program with Goals
C) A Program with Goals and Action Item Templates
D) A Program with Action Item Templates
2. A donor has committed to give a consistent amount every month. The nonprofit wants to update the schedule to reflect one-time adjustments to this amount.
What should the consultant recommend to record the regular donations correctly7
A) Create scheduled Payments.
B) Implement Enhanced Recurring Donations.
C) Clone Opportunities with Payments.
D) Create a process using Process Builder.
3. The Development Director at a nonprofit needs to track grant lifecycles using the NPSP, including assigning actions to staff members, tracking applications, reporting deadlines, and summarizing the total amount awarded with payments towards the total.
How can this be accomplished with NPSP using Account records for the grant making institution?
A) Create Opportunities with Deliverables to represent payments, applications, reporting deadlines, and action assignments to their staff.
B) Create Recurring Donations with Opportunities to represent payments, Deliverables to represent applications and reporting deadlines, and Activities to represent action assignments to their staff.
C) Create Opportunities with Payments to represent payments, Deliverables to represent applications and reporting deadlines, and Activities to represent action assignments to their staff.
D) Create Opportunities with Payments to represent payments, Activities to represent applications, reporting deadlines, and action assignments to their staff.
4. A family foundation wants to use Salesforce to track its funding of dozens of projects using a Campaign for each project. The foundation has a goal of funds to disperse, and it is important that the foundation can track year over year goals for each project. What should a consultant recommend for the foundation to track progress?
A) Create a Campaign hierarchy for project and year.
B) Create a custom object for year and a custom object for project to track.
C) Create a process that populates custom fields for each year and project on Opportunities.
D) Create reports with bucketing and filters.
5. A consultant has installed NPSP and is setting up Relationships using List Settings. The nonprofit wants the reciprocal relationship to be selected automatically based on gender.
On which object should the consultant create the custom "Gender" field?
A) Contact
B) Relationship
C) Account
D) Affiliation
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: A |






