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HP HP2-I47 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| HP Lifecycle Services Overview | - HP Protect Services - HP Fix Services - HP Collaborate Services - HP Optimize Services - HP Renew Services - HP Set Up Services |
| Service Registration and Delivery | - HP Channel Services Network (CSN) registration - HP Care Pack attachment rules |
| Sales Skills and Positioning | - Qualifying customer needs - Positioning HP Lifecycle Services - Building and presenting the business case - Demonstrating value to clients |
HP Selling HP PS Lifecycle Services 2023 Sample Questions:
1. An HP Partner is closing a deal with an existing enterprise customer for purchase of new hardware with HP Lifecycle Services attached. The customer contact is leaving for a month-long vacation the day the deal closes.
What is an important detail that the Partner should consider regarding this deal?
A) The Partner must complete the registration process by using the hyperlink sent in an email
B) The Partner must input order details through the HP Channel Services Network portal within five business days of closing the deal.
C) Registration must be performed within 10 days from the day the service is sold
D) Delivery of the hardware must be scheduled within 30 days after the service is sold
2. An enterprise manufacturing company is considering adjusting their business processes in order to create a more sustainable workplace and help advance the company's circularity goals. The IT manager has been tasked with contributing to a business plan for a distributed, hybrid workforce.
What are two benefits that the IT manager should include in the company's proposed sustainability plan?
(Select two.)
A) A current trend has shown that employees will stay with an environmentally responsible company long-term
B) IT for a hybrid workforce is easier to manage than physical, on-premises workplaces because employers expect remote employees to manage their devices.
C) Visibility and control over changing technology will enable the businesses to meet the technology demands of the future.
D) As employers adopt hybrid workforce, they must accept lower employee productivity and IT support levels.
3. Match the HP Deployment Service with the service it provides.
4. Name two specific pain points a customer might have that HP Fix Services can help address. (Select two.)
A) Changing trends have had a negative impact on business performance.
B) Customer is not set up for remote working
C) Customer needs to focus on CapEx rather than OpEx.
D) Employees are less productive due to maintenance issues.
E) Customer is facing increased cyberthreats.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A,C | Question # 3 Answer: Only visible for members | Question # 4 Answer: B,D |






