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Facebook 600-101 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Community Engagement | - Engagement tactics and content
|
| Moderation and Governance | - Community rules and enforcement
|
| Insights and Measurement | - Analytics and reporting
|
| Community Strategy | - Community planning and objectives
|
Facebook Certified Community Manager Sample Questions:
1. There's an online community that primarily supports single parents. The leadership team notices more parent narratives of isolation. One of the top priorities of the community is to connect parents who are geographically close.
What can the community manager do to help create connections between lonely parents?
A) Organize a week-long online summit to focus on helping overcome isolation.
B) Create content encouraging offline gatherings, with graphics of local landmarks.
C) Publish a post asking members to provide their address in the comments.
D) Host an online meeting room for members that remains open 24/7.
2. An established mid-range coffee brand is launching a new line of high-end espresso products. It needs to promote its products through new social channels to reach premium consumers. The community manager must create a launch strategy to present to internal stakeholders to support this new product range.
Which two factors must the community manager address in this presentation? (Choose 2)
A) Review existing channel performance and replicate strategy
B) Define partnership criteria with key food and beverage influencers
C) Determine launch goals and milestones to achieve
D) Decide on the target audience and which platforms to use to reach them
3. A new member joins a local group for mothers. The group has strict guidelines, including ''No buy, sell, or swap posts allowed''. The new member creates a post that she has used baby clothes for sale.
What should the community manager do first?
A) Post a welcome post including a link to the guidelines.
B) Decline the post and provide the member with feedback.
C) Post a reminder of the guidelines to the whole group.
D) Approve the post but tag the member on the guidelines.
4. A pharmaceutical brand announces a new drug to stop the spread of a major disease. After the brand shares a press release on its social channels, 10 people claim that another one of the brand's drugs causes serious side effects. A health reporter for a major newspaper picks up the story and shares the comments on their own channel. Dozens of additional relevant comments are shared on the brand's press release post. Leadership asks the community manager to document organic, relevant comments over the next two weeks.
Which course of action should the community manager take to efficiently monitor the conversation for potential escalations?
A) Review comments on the company's press release post
B) Create and track relevant keywords on social media channels
C) Create a post specifically to gather feedback from the community
D) Activate a news alert for additional articles
5. Refer to the table.
Published Type Reach Engagement Promote
02-24-2020 Link 1,400
90 post clicks
24 reactions, comments and shares
Organic
02-21-2020 Video 2,300
333 post clicks
112 reactions, comments and shares
Organic
02-20-2020 Picture 4,500
172 post clicks
243 reactions, comments and shares
Organic
A local activist runs a test with different mediums on a Facebook Page. The activist wants to improve organic results and create more awareness of human rights violations.
What information should a community manager provide to the activist?
A) The link post should be promoted with ads if the primary goal is reach
B) The picture post is the most successful if reach is more important than engagement
C) The video post should be promoted with ads if the primary goal is engagement
D) The link and video post garnered more awareness than the picture post
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C,D | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: B |






