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Avaya 46150T Exam Syllabus Topics:

Avaya APSS Avaya Solutions for Midsized Customers Online Test Sample Questions:

Question 1

You are reaching out to a prospective customer to discuss Avaya IX TM Workforce Engagement Select.
Who should you reach out to as the primary decisionmakers? (Select two.)

A. Quality assurance managers and supervisors
B. Contact Center agents
C. Director of IT
D. Contact Center directors and managers

Question 2

A customer seeks communications for 150 employees, with access to advanced mobility and customer-engagement features, packaged as an easy-to-deploy appliance.
Which Avaya IP Office TM edition best fits this need?

A. Select Edition
B. Server Edition
C. Essential Edition
D. Preferred Edition
E. Basic Edition

Question 3

Which of the following hardware platforms can be used in an on-premises UC unified communications solution based on Avaya IP Office TM Server or Select Edition? (Select four.)

A. Hyper-V
B. Cloud computing platform
C. IP500 V2
D. VMware
E. Linux Server

Question 4

Your customer would like to implement webchat and web callback functionality for their agents.
Which capability of Avaya Contact Center Select provides these features?

A. Report creation
B. Inbound email processing
C. Supervisor actions
D. Web communications
E. Quality management

Solutions: